Returns & Exchanges

At P'tula, we want you to feel confident and empowered in your activewear, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. Our goal is to ensure you find the perfect fit for your fitness journey with ease and transparency.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Place your items in their original packaging with all tags attached, ensuring the clothing is free from deodorant marks, pet hair, or scents.

3

Print and Attach Label

Download your prepaid shipping label from the portal, secure it to your package, and drop it off at the designated carrier location.

4

Receive Your Refund

Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing